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Assessor

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1. How do I file for abatement?

Visit the NH Board of Tax and Land Appeals website.

2. How do I file an appeal?

Visit the NH Board of Tax and Land Appeals website.

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Code, Compliance & Health Officer

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1. When is a Building Permit Required?

A permit is required:

• Prior to any construction
• The location of any new structure upon any land in the Town
• For modifications to an existing structure which require inspections by applicable code
• If the assessed value of the property or structure is affected

Some small maintenance and repair work on an existing structure may not require a building permit. Please call the office for clarification.

2. How long does it take to have a building permit issued?

Once a completed building permit application is submitted, which includes all requested information, it will be processed within 30 days or less. The property owner or contractor will be contacted by phone informing them that the building permit has been approved, the fee that is due, and can be picked up in the Land Use Office.

Applications to receive an E911 street number address are accessed through the Highway Department through an Application for the Construction of Driveways.

3. How do I schedule an inspection for my project?

Inspections are scheduled Monday through Thursday, starting after 10 am. You or your designee will need to call the office to request an inspection, at 603-476-2347. This can be done weekdays between the hours of 7:30 and 10 am. If at all possible, please schedule your inspection 24 hours in advance. If time allows, the inspection will be scheduled the same day. Requests for inspections made after 9 am will generally be scheduled for the next business day.

You will be asked: 1) Street address of the project, 2) the type of inspection needed, 3) and the contact person's name, 4) and telephone number.

Inspection times will depend on the schedule for that day and specific times can't be guaranteed. If needed, the Code and Compliance Officer will try to call the contact person with an approximate time. If an inspection is done without anyone being present, the Code and Compliance Officer will leave a yellow inspection sticker to indicate the inspection passed. If there are deficiencies in the work inspected, the contact person will be notified.

4. Are licenses required in the State of New Hampshire?

At present there are four licenses required in building a home, Electrical, Plumbing, Septic and Mechanical (Gas). There are exceptions to some of these requirements for the homeowner only. If you call the office we will be happy to explain this further

5. Do I need a demolition permit and what are the requirements?

You need a Demolition Permit when:

• Any primary structures will be razed or removed from a lot
• Any Accessory structures that have utility or mechanical systems, hazardous materials or a basement type foundation will be razed or removed from a lot
• An addition renovation to a building requires a substantial amount of demolition

You do not need a Demolition Permit when:

• Minor accessory structures such as sheds and small garages that do not contain utilities with separate connections or basement-type foundations are removed
• Decks, porches and other similar appurtenances to structures are removed, where the intent is to remove and rebuild
• Interior demolition to structures occurs where the intent is to change or renovate

Requirements before a Demolition Permit is issued:

• A completed Demolition Permit application; this application form is in addition to a Building Permit application for any new construction. The fee for a Demolition Permit is $30.
• For Demolition permits disturbing more than 2,500 square feet, a grading plan must be submitted and approved. See separate handout for Grading Plan Requirements.
• Proof that utilities have been cut off as per the requirements of building code and Utility Companies must be submitted.
• A successfully completed and inspected Plumbing Permit for Septic or Sewer Cap-off (this is a separate permit application)
• At the discretion of the Code and Compliance Officer (CCO) for good cause, a Cash Demolition Escrow Bond of $1 per square foot of the footprint of the building to be demolished may be required (minimum of $500) to ensure a safe, sanitary and secure completion of the demolition work. The bond will be refunded when the demolition is complete and the CCO certifies the site is safe and sanitary. Bond refunds must be requested in writing from the Code and Compliance Officer, Land Use Office.

Demolition Grading Plan Requirements:

All grading plans submitted for review should include (but is not limited to) the following items:

• Property address and legal description
• Existing topographic and boundary information
• Basements/foundation locations to be removed/filled
• Proposed contours and elevations
• Limits of clearing and grading
• Erosion and sediment control measures
• Other notes or items deemed necessary for demolition

Important Note: Demolition of a structure that is non-conforming per the Zoning Code (for instance, one that currently is located less than 50 feet from the lake) may result in the new structure being required to fully comply with the current Zoning Ordinance.

6. How long is a building permit good for?

A building permit is good for the length of the project, as long as it does not sit idle for more than six months at a time. As long as work is progressing on the project with inspections being done at regular intervals (not exceeding six months) the permit will remain good.

7. When will my permit be ready?

For some of the smaller projects, we may tell you when you drop it off that it may be picked up the next day. Larger projects may take up to five days to review and we will call you with the fee amount and when to pick it up. As the Code Enforcement Officer is the only person authorized to sign permits they will need to be picked up when he is in the office. Office Hours: 7:30 to 10 am on weekdays.

8. Do signs require permits?

Yes, most signs require a permit that is approved by the Code Enforcement Officer. Please call the Code Officer to find out if you need one or if you're exempt.

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Emergency Management

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1. What can be done to reduce dangers in the home?

A home hazard assessment should be done. Emergency Management professionals work on ways to reduce the danger from known hazards. This is called hazard mitigation and you can do the same thing in your home. Look for obvious hazards, such as tree branches too close to power lines or dry brush near the house. In a windstorm, those branches may come down and take your power lines with them. Brush can create a fire hazard during dry years.

You should also be aware of known hazards in your neighborhood. Is there a highway on which hazardous chemicals are transported? Are you located in a floodplain or near a stream that might flood? Look for any natural or manmade structure which could cause danger during extreme weather or in the event of an accident. You should have a plan to escape or otherwise protect yourself.

2. In an emergency situation, when is it safer to stay indoors?

Here are some other situations where you will most likely be safer inside your house than outside:

Thunderstorms, Tornados or Other High Wind Events

When a Severe Thunderstorm or Tornado Warning is announced, seek shelter in the lowest portion of your house. Basements are best! If your house does not have a basement, pre-select an interior room on the lowest floor. Bathrooms and closets are good choices because of the close framing. Avoid rooms with windows! Note: Do not waste time closing windows!

3. If power goes off, what should I do?

Most disasters in New Hampshire are weather-related and typically involve the loss of commercial power. Being out of power for a few hours is more of an inconvenience than a disaster, but a prolonged power outage or one which occurs during severe winter weather could force you out of your home and into a shelter.

The ideal situation for homeowners is to have a secondary source of heat which does not require electricity or a generator to provide power. A secondary heat source might be a fireplace or wood or gas stove. If you decide to invest in a generator, be sure a qualified electrician installs it and never operate the generator in an enclosed area, such as a garage. Generators create an inherent carbon monoxide danger and must be properly ventilated.

Also, on the subject of carbon monoxide danger, never use a cooking appliance designed for outdoor use inside. Barbeque grills, whether gas or charcoal, should stay out on the deck or patio. They should never be used indoors.

4. What home emergency supplies should I have on hand?

Under most circumstances, a power outage will last only a few hours and not put your family in serious danger. Keeping emergency supplies on hand will make the time pass more comfortably and allow you to respond or call for help in the event something more serious occurs.

Here are emergency supplies that a typical homeowner should stock:

• Flashlight and spare batteries. These are safer than candles. Camping-style lanterns can light a whole room and make it easier to read or play games to keep children entertained.
• A battery-powered radio. Emergency instructions will come from officials via Emergency Alert System broadcasts or newscasts. You will need to know what is going on and radio broadcasts will provide this information.
• A wired telephone plugged directly into the telephone jack in the wall. The telephone system generally works when the power is out because the telephone company has its own power system and battery back-ups. A portable or cordless phone requires an external power source and won't work if the power is out. Cell phones may be overwhelmed with large numbers of calls, restricting your ability to get through.
• Store several gallons of bottled water in a cool part of the house for drinking, cooking, or hand washing if necessary.
• Keep some stored food on hand which can be easily prepared. Most people shop once a week, by definition they will have at least a week's worth of food available. Families should choose the type of "emergency food" which suits their needs and taste. Be sure to have appropriate tools to prepare emergency food. Your electric can opener won't do much good if the power is out, so you'll need at least one manual opener.

In addition, everyone in the family should know how and when to call 911 for emergency assistance. Even young children can learn this. Another good idea is to have a contact out of state, such as family members or close friends. A long-distance point of contact is valuable if family members are scattered or are forced to go to a shelter.

5. What should be done during an evacuation?

If a neighborhood becomes too dangerous to remain in, authorities may order an evacuation. When that happens, the Town, in cooperation with Red Cross and state officials, will open a shelter at Moultonborough Academy. You are not required to go to a shelter if you can make your own arrangements. Regardless of where you go when evacuated, take personal supplies and other essential items with you:

• Personal hygiene products
• Eyeglasses or contact lenses
• Prescription medications and prescriptions
• At least one change of seasonally-appropriate clothing
• Blankets or sleeping bags
• Cash and credit cards
• Books and Games for Children

Evacuations are not common in New Hampshire. When they occur, it is more likely to be a neighborhood being evacuated because of localized flooding than the kind of mass evacuation of wide areas required because of a hurricane that occurs so frequently in southern states. Nevertheless, everyone should be familiar with evacuation procedures in case of need.

One final point on evacuations and shelters, pets will not be admitted. Only service animals such as seeing-eye dogs are allowed. Pets should be left with a friend or neighbor in an unaffected area with a three-day supply of food and water. Moultonborough is currently working on a plan to shelter animals.

If you have questions about emergency planning for individuals and families, contact the Town of Moultonborough Emergency Management Director at 476-5658 or email the New Hampshire Bureau of Emergency Management or call 800-852-3792.

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Highway Department

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1. How do I report a missing road sign or other road signage i.e. Stop sign, Speed Limit sign or roadway layout notification sign?

Contact the Highway Department at 253-7445 or the Police Department dispatch at 476-2400 by phone or you can fill out the Work Request.

2. Does the Highway Department plow and sand private roads?

Yes, private roads which have been approved as Emergency Lanes and inspected by the Public Works Department to meet the Town of Moultonborough Subdivision Standards for roads, and serve 2 or more residences may be plowed by Highway Department Staff of subcontractors employed by the town.  See the list of declared Emergency Lanes (PDF).

3. Can I get sand for my private driveway?

Yes, the highway department maintains an area adjacent to the large sand pile reserve for residents to pick up.

4. How do I report a pot hole or road surface condition which is in need of repair?

Contact the Highway Department at 253-7445 or the Police Department dispatch 476-2400.

5. What if I find a road hazard / emergency i.e. tree down, lane obstruction by debris or snow drift or slippery road conditions?

Contact the Police Department dispatch at 476-2400; they will contact the Road Agent or his staff to respond.

6. Can I get wood chips from the stockpile at the highway facility?

Yes, just like the winter sand, you may load your own from the pile.

7. Does the highway department plow private driveways?

No, the Highway department stopped plowing private driveways in the late 1980s.

8. How do I get a driveway permit?

A driveway permit is issued by the Road Agent, and can be picked up at the Town Offices.

9. What is the procedure to excavate within the Town’s roadway right-of-way?

An excavation permit is required and issued by the Road Agent. The excavation permit is subject to a fee, and project inspections which also have a fee associated. The excavation permit is available at the Town Office, Land Use Office.

10. Why is there a gate closing the Highway Garage?

To minimize risk exposure, and to deter theft and vandalism.

11. What types of risks are there?

The highway department stock piles several types of aggregates, and these piles are high subsequently making them a risk of injury or death from side-slope slides when climbed upon or digging by hand improperly.

12. How are we going to get winter sand now?

There will be a fresh pile maintained outside the gate for residents to pick up sand for their home use.

13. Can we still get wood chips now that there is a gate?

We will still have a small pile of wood chips for residents to pick up.

14. Can we get gravel for our driveways or roads?

No, unfortunately the gravel stock piled at the facility are purchased for use on "Town" roads or facilities.

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Planning Board

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1. Do I need Site Plan Approval if I want to change my use from a residence to a commercial use in a commercial zone, and have existing buildings and parking?

Property owners who wish to change the use on their property from single family residential to a non-residential or multi-family residential use in a commercial zone need to apply for a Certificate of Occupancy to determine if a Site Plan Approval from the Planning Board is required, even if they are not making improvements to the site or constructing new buildings.

To determine the requirements for this review, please contact the Land Use Department at 603-476-2347 to schedule an initial consultation with the Town Planner.

2. Where can I find a survey of my land?

If a survey was done recently on your property, it should be on record at the Carroll County Registry of Deeds. If there is no survey on record you may view your lot on the tax assessing maps at the following link Tax and GIS Maps. These maps are not surveys and are for assessing purposes only.

For help with any of these questions, call the Land Use Department at 603-476-2347 or visit the Land Use Department, Monday through Friday, 7:30  to 4 pm.

3. How do I obtain a copy of the Zoning Ordinance?

A copy of the Zoning Ordinance can be obtained at the Town Office for $5 or it can be downloaded from the Land Use Department page.

4. What do I do if I wish to develop my property for a non-residential use or a multi-family development?

Property owners who wish to develop their property for non-residential or multi-family residential use should contact the Land Use Department at 603-476-2347 to schedule an initial consultation with the Town Planner. It is strongly recommended that property owners retain a professional surveying/engineering firm to assist with site plan and application preparation. After the initial consult, and following the property owner’s surveyor/engineer preparation of an approximately 60% design site plan using the Town’s Site Plan Review Regulations and Zoning Ordinance, a Technical Review Committee (TRC) meeting must be scheduled through the Land Use Department in order for Town Staff to review the plan for technical compliance and staff concerns. This step is necessary for efficiency and expediency as it reduces review time before the Planning Board and allows the Board to move on from the small details of technical requirements so they may focus on more important planning issues with each application. All development proposals must follow this TRC review step before coming before the Board.

5. How do I obtain a Subdivision Approval?

A Subdivision Approval from the Planning Board is necessary for any changes in Boundary lines or the creation of new lots of record. For more information on the Subdivision Approval process, contact the Land Use Department at 603-476-2347.  

6. Is my lot subdividable?

Subdividing Your Property or Moving Your Lot Line

Property owners in Moultonborough, seeking to subdivide a parcel of land, or adjust the property boundaries, need to apply to the Planning Board and must meet the requirements of the Town Zoning Ordinance and Subdivision Regulations.

A merger of two or more abutting lots owned by the same property owner is called a "Voluntary Merger". This is the simplest possible property change and can be done with no outside assistance, but still needs Planning Board approval, and recording of a merger document at the Registry of Deeds.

Property owners may change the boundary line between two parcels of land, either parcels in the same name, or parcels held by different connecting owners. If one or both of the lots is "nonconforming" (i.e., does not meet current zoning requirements), the boundary can not be changed  in a way that makes a nonconforming lot more nonconforming, or makes a conforming lot non-conforming. For clarification, contact the Land Use Department at 476-2347. This will require the assistance of a licensed NH surveyor.

If you are thinking about subdividing, please call the Land Use Department for guidance at 476-2347. The Town Planner will work with you to subdivide in a manner that offers the greatest protection for your interests, the natural enironment and water quality.

Property owners who wish to subdivide a lot into two or three lots, which may not be further subdivided, can apply for a “Minor” subdivision. This will require the assistance of a licensed NH surveyor. If the property has been recently subdivided, this may limit the use of a Minor Subdivision.

Property owners who wish to be able to subdivide in the future, or those who wish to create three (3) or more lots, and/or need to construct roads and drainage improvements, need to apply for a "Major Subdivision." As the name suggests, this is more complicated and requires more information than a Minor Subdivision. This will require the assistance of a licensed NH surveyor and probably additional professionals, such as engineers.

7. Is my lot located in a flood zone?

Town of Moultonborough personnel are not authorized or responsible to determine if your lot is located in a flood zone. Flood plain information is not given over the phone. You can go view the flood plain maps in the Land Use Department, Monday through Friday, 7:30 am to 4 pm or view the PDF files on the Planning Board Web Page by clicking the FEMA Flood Zone Maps link.

Finally, you may go to the Town website, click on the Tax & GIS Maps link and turn on the Flood Plan Map Layer once you have located your property.

8. How do I Apply/Appeal to the Zoning Board of Adjustment?

There are four items that can go before the Zoning Board of Adjustment; An Appeal from Administrative Decision, a Special Exception, a Variance or an Equitable Waiver of Dimensional Requirement. A complete Zoning Board of Adjustment application needs to be submitted to the Land Use Department by 11:30 am on the deadline date. The Zoning Board of Adjustment meets on the First and Third Wednesdays of the Month. The application must include the appropriate fees and abutter’s list. You can put together an abutter’s list at the Moultonborough Town Hall. For further information, please contact the Land Use Department at 603-476-2347. We will be happy to help you through the process.

9. What is the definition of an abutter?

~~~ RSA 672:3 Abutter. – "Abutter'' means any person whose property is located in New Hampshire and adjoins or is directly across the street or stream from the land under consideration by the local land use board. For purposes of receiving testimony only, and not for purposes of notification, the term "abutter'' shall include any person who is able to demonstrate that his land will be directly affected by the proposal under consideration. For purposes of receipt of notification by a municipality of a local land use board hearing, in the case of an abutting property being under a condominium or other collective form of ownership, the term abutter means the officers of the collective or association, as defined in RSA 356-B:3, XXIII. For purposes of receipt of notification by a municipality of a local land use board hearing, in the case of an abutting property being under a manufactured housing park form of ownership as defined in RSA 205-A:1, II, the term "abutter'' includes the manufactured housing park owner and the tenants who own manufactured housing which adjoins or is directly across the street or stream from the land under consideration by the local land use board.

10. Who gets notified?

Any property that adjoins or is directly across the street or stream from the land under consideration by the local land use board.

11. How do I obtain a sign permit?

Submit a sign permit application to the Code Enforcement Officer at the Moultonborough Town Hall. If approved there is a fee of $20 for each temporary sign and $25 for each permanent sign. View the Town of Moultonborough Sign Ordinance (PDF), see Article V.

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Public Works

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1. Why is there a gate closing the Highway Garage?

To minimize risk exposure, and to deter theft and vandalism.

2. What types of risks are there?

The highway department stock piles several types of aggregates, and these piles are high subsequently making them a risk of injury or death from side-slope slides when climbed upon or digging by hand improperly.

3. How are we going to get winter sand now?

There will be a fresh pile maintained outside the gate for residents to pick up sand for their home use.

4. Can we still get wood chips now that there is a gate?

We will still have a small pile of wood chips for residents to pick up.

5. Can we get gravel for our driveways or roads?

No, unfortunately the gravel stock piled at the facility are purchased for use on "Town" roads or facilities.

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Residents - CodeRED

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1. What if the system reports "The address entered requires manual review" when I enter my information?

This means that the current mapping system is unable to recognize the address entered. Please check your information to make sure it is correct. If the information is correct you may find the address using the ECN Mapping Tool. To do this select the "click here" link (bottom right) and locate your address on the map of Moultonborough provided.

If you have difficulty with this feature, please complete the paper registration form (PDF) and mail it to the address indicated on the form. We thank you for this extra effort and apologize for the inconvenience.

2. Is my telephone number included in the notification database?

It may be if it is in the traditional white pages of the local phone book or if you have already registered through one of the available options. Otherwise it most likely is not in our database. It is our hope that every residence and commercial facility in our community will be included in the notification database.

3. What if I know of someone who does not have internet access to register their information?

There are a number of ways you can assist them or let them know how to register their personal information. These are:

• Offer to register them from your computer. You might obtain the information from them and register it on their behalf over the internet connection on this page.
• Print a form (PDF) out for them to complete. You may print out a form for them to complete and mail to us at the address indicated on the form. 
• Refer them to the Moultonborough Public Library's free computer and Internet access program.
• They may pick up a brochure with the registration form. These are available in the Town Hall and the Public Safety building.

They may call for a brochure and we will mail it to them. If they call the Fire and Emergency Services Department at 603-476-5658, and give us their name and address when they ask for the form, we will mail it to them. Likewise, they could just drop a note requesting the form to the Fire and Emergency Services Department, P.O. Box 446, Moultonborough, NH 03254, Attention: CodeRED™ Registration

4. Do I have to get these calls?

Not if you don't want them. The federal Do Not Call Registry does not apply to the Town but we have made provisions for you to be placed on a Do Not Call List for this CodeRED™ system. To choose this option you will need to state in writing that you have chosen not to receive information than may be critical to the protection of life, health and property.

Click here to obtain the form to be placed on the CodeRED™ system's Do Not Call List. Please print it out and mail it to the address indicated. We will mail you a confirmation that we have received it. If you do not receive that confirmation within 30 days of mailing the form to us you should contact Chief David Bengtson at Moultonborough Fire and Emergency Services.

Please remember that this Do Not Call List applies only to the CodeRED™ system. You may continue to receive telephone calls about other Town businesses.

5. Why did we purchase this type of system?

The Select Board is committed to ensuring that our residents and taxpayers have as much access to information on public safety matters and important events as we can make available in a practical manner.

Prior to contracting for this service, we did not have the means needed to get information out as it was happening. We had to wait for the printing schedule of the newspaper, the broadcast schedule of TV and radio, or whenever people logged onto our website. Sometimes we just need to get this information out instantaneously as in the case of a major traffic accident or hazardous weather system. This CodeRED™ service allows your Town officials to rapidly disseminate time-sensitive messages to every telephone number stored in the notification database. We can send thousands of messages out in a matter of just a few minutes.

6. How did you pick this particular system?

The Town advertised and circulated a Request for Proposals defining specifics as to what it was looking for and three firms responded. CodeRED™ offered us the best combination of technology, proven performance and pricing. We will pay about $10,500 a year for this system. We have a six-year contract at this price.

7. How does the service work?

Authorized officials send a voice message that is delivered quickly to individual phones in the notification database. An automated system triggers weather alerts with seconds of the National Weather Service issuing them.

8. How long does it take for the message to get out?

Calls can be geographically targeted for localized messaging. In these instances, it can be just a few minutes. If it is a community-wide notification we can get that out to all in less than 30 minutes.

9. What types of messages will be sent using the service?

Any message regarding of general importance to the community can be disseminated using the CodeRED™ service. Examples would include severe weather warnings and updates, hazardous traffic or road conditions inside the town or affecting local routes, notices of important events such as elections and any other situation that could impact the quality of life or pose a threat to life or property.  

10. Does everyone get the message?

Not always. Depending on the type of situation or emergency, some messages may in fact be for the entire community. Often a message is just for a specific section of town.

11. May I use a cell phone as my notification database listing?

Yes you may. We can use cell phones as either a primary or secondary phone numbers in the database. We encourage you to register the number where we are most likely to be able to reach you with our messages.

12. What precautions are being taken to protect personal information?

The Town of Moultonborough does not intend to share the data with others except to carry out the purposes of the Community Notification System. Our contract with ECN does not allow them to share any of the data with others. They may not share, sell, rent or lease the data base to any third party and neither will the Town. The sole exception to this is if the Town or ECN is compelled to release the data under a court order or subpoena by a court of competent jurisdiction.

13. How do I know the call is coming from the CodeRED™ service?

If you have caller ID, it will show the telephone number 866-419-5000. Except for our fully automated Weather Warnings, which comes from 800-566-9780, every message will begin with the same standard announcement: "Hello, this is [name] calling with an important message from the Town of Moultonborough." The message content will follow this standard introduction.

14. Will the CodeRED™ service work if I have a call screening system on my phone?

There are several varieties of call screening devices, each with their own technology and software which block unknown callers. We cannot pre-program star-82 ahead of the number we call from but most of these call screening systems let CodeRED™ calls through. However, some may require some type of pre-programming to allow the 866-419-5000 telephone number to pass through and you should contact your supplier for help. We may conduct periodic tests to make sure that our messages are being delivered to all on record.

15. What telephone number should I list as a non-resident home owner or business owner?

Please use a number where we are most likely to reach you on a 24/7 basis. If you are a business, our data base will hold only one number. For residences, including our seasonal and property owners who reside out of town, we can accept an alternate number in case we cannot get our message to you at the primary number.

16. If I have provided more than one phone number, when will they be called?

In most cases, we will be sending calls only to one phone number. We move to the second number when we have not been able to get the message through to you after three tries on your primary number.

17. Will the service call numbers outside the 603 area?

Yes. The area code does not impact whether or not a call is made.

18. How does the CodeRED™ system respond to busy signals or no-answer situations?

The CodeRED™ dialing system attempts each telephone number up to 3 times in order to maximize the number of delivered messages. CodeRED™ delivers its recorded messages to a live person or voice mail device.

19. I am receiving town notification calls at my fax or my secondary phone line. Can I switch to have the system call my primary phone number?

Yes. Just go online and complete a new registration form or send us a new registration form. We will make the changes for you.

20. I was not able to listen to the entire call. Is there a way to repeat the message?

Yes. At the end of the message playback, simply press any key on your telephone to have it repeated in its entirety.

21. I answer the phone but the “Hello” message repeats. It then hangs up, calls back, and the same thing happens again. How can I hear the entire message?

You may retrieve the most recent message to your telephone for a period of up to thirty days after we made it to you. To do this you may call back the number displayed on your caller ID: 866-419-5000. The last message we sent to your phone will play back, in its entirety, with a time and date stamp.

22. Do I need to register if I will only be in the area for a few weeks?

You don’t have to if you don’t want to. You may if you want to. When you register through our website, there is a question that asks if “Is this address permanent or temporary?” You will select the “temporary” option and indicate whether it is for 1 month, 3 months, 6 months or 1 year.

23. How long does it take for my registration to take effect?

If you register online, your registration should be effective within 14 days. If you mail us the registration form you should assume it will take 21 days from the date you mail it to us for it to take effect. Actual processing times may be slightly shorter. A similar processing time will apply to the Do Not Call List.

24. Do I understand I will be receiving severe weather alerts as well?

Yes. CodeRED™ Weather Warning will alert you upon our receipt of any National Weather Service (NWS) warning for tornado, severe thunderstorm and flash flood warnings for our area. Because the system is fully automated (based on information received from the weather service via satellite) residents may actually receive our recorded alert message prior to weather radio activation, sirens and media announcements.

25. How does CodeRED™ Weather Warning work?

The system uses a polygon warning methodologies based on “Storm Based Warnings” direct from the National Weather Service (NWS). It contacts only those in the affected areas, eliminating many false alarms associated with prior notification methods. CodeRED™ Weather Warning monitors each NWS bulletin to determine the severity of the warning and the exact area(s) affected coupled with the predicted heading of the threatening storm. CodeRED™ Weather Warning then creates a calling database of all subscribers within the projected area of the severe weather. This calling database is then immediately submitted to the CodeRED™ Weather Warning automated calling system. By eliminating the need for human intervention to active warnings we have significantly decreased the response time for fast-moving storms.

26. What if I did not hear the entire message?

You may call back the number displayed on your caller ID: 866-419-5000. The last message we sent to your phone will play back, in its entirety, with a time and date stamp. For a repeat of Weather Warnings, you need to call 800-566-9780.

27. What number will be reflected on my caller ID when a Weather Alert is issued?

The caller ID for a CodeRED™ Weather Warning will be 800-566-9780.

28. Will I automatically receive CodeRED™ Weather Warnings?

You will receive these warnings unless you "opt out" of the entire CodeRED™ system or just this portion of the system.

When you register online there will be a "red" bordered box at the bottom of the page titled "CodeRED™ Weather Warning". You may opt out of one or more types of weather warnings by unchecking the appropriate box. If you register with us by mail, there will be a similar set of boxes for you to review. However, in this case you need to actually check the box for the warnings you want to receive.

If you receive a telephone call with a weather alert you may also opt out upon the completion of that message. You need only call back the 800-566-9780 number you received the alert from, using the phone that received the call, and then press "2" at the prompt. If you have signed up more than one phone number, repeat the above procedure, calling the "800" number from the phone you wish to cancel. In any case, you must call from the phone that you want to cancel.

29. What else do I need to know?

Hopefully we have presented it all here.  If you do have another question please feel free to email it to Chief David Bengtson and we will get you an answer. If we think it is something that applies to more than just your situation we may add it to this list.

30. What else do I need to know?

Hopefully we have presented it all here.  If you do have another question please feel free to email it to Chief David Bengtson and we will get you an answer. If we think it is something that applies to more than just your situation we may add it to this list.

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Tax Collector

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1. What is a Tax Lien?

The tax lien is placed on any property with an overdue balance. The process can begin any time after the final payment for the year is due (December 1), but must be completed prior to September 30 in order to protect the Town's ability to collect all taxes due. It is a very time-consuming process for the tax collector's office and ultimately very costly to the taxpayer. Following is a brief outline of the lien process.

A Notice of Delinquency is forwarded to the owner(s) of each delinquent tax account. If the account remains unpaid, a Notice of Impending Lien is mailed to all records owner(s), by certified mail, return receipt requested, at least 30 days prior to the lien date. The letter will include the amount of taxes owed, interest, and the cost of preparing and mailing the Notice, as well as the last date and time payment will be accepted. If the account is not paid by the deadline, a lien is placed on the property and recorded at the Carroll County Registry of Deeds. Once the lien is placed, interest increases to 14% per annum.

Within 45 days of the execution of the lien, the tax collector must search the records at the Registry of Deeds to identify any mortgage holders on the properties that have been liened. A Notice is then forwarded to any mortgage holders, including, but not limited to, banks, mortgage companies, or individual persons. The notification is vital to insure the municipality's lien takes precedence over the mortgage. The cost of this procedure is calculated and added to the amount due on each account.

Partial payments may be made at any time. Whenever a taxpayer or a person with a legal interest in a property pays the taxes, interest and costs in full, the Tax Collector must forward a Notice of Redemption to the Register of Deeds within 30 days of the payment date.

2. What is the Billing Process?

The Town of Moultonborough bills twice each year. The first bill of the year is a partial payment, based on one-half of the previous year's tax unless the assessor has ascertained that a property has physically changed in valuation. In that case, the current year's appraisal will be used. This tax bill, printed and mailed out near the end of May, is usually due July 3rd every year.

The tax rate is set in the fall of the year. The final bill is calculated using the new rate multiplied by your property's assessed value as of April 1st less any payments made on the first bill. Printed and mailed in the middle to end of October, it is usually due December 1st each year. Interest at 8% per annum is charged on tax bills not paid by the due dates.

Do we have your correct mailing address? Pursuant to NH law, bills are sent to the last known owner at the last known mailing address. The selectmen update the Town's records according to transfer information received from the Carroll County Registry of Deeds. Often the owner's address on the deed is incorrect as it contains the address prior to moving to the new property. Please be reminded that the post office will only forward mail for one year. It is your responsibility as the owner to advise us of your mailing address in writing. If you do not receive your bill in June and November, please give us a call.

3. What is the Tax Year?

The property tax year runs from April 1 through March 31. Property taxes are based on the assessed value of your property on April 1 of each tax year.

4. What is a Tax Deed?

After two years from the execution of a tax lien, the Tax Collector must, by NH law, deed to the Town any properties on which full redemption has not been made.

A Notice of Impending Deed is sent to the current owner(s) and any mortgagees at least 30 days prior to deeding by certified mail, return receipt requested. This Notice will include the amount of taxes owed, interest, and costs, as well as the last date and time payment will be accepted. If the total amount due has not been made by the date specified in the Notice, the Tax Collector deeds the property to the Town.

5. What is the Yield Tax and Land Use Change Tax?

A yield tax is assessed within 30 days after receipt of a report of wood or timber cut is filed. A land use change tax shall be due at the time of the change in use. The appropriate Warrant is forwarded to the Tax Collector. A bill is mailed and is due and payable 30 days after the mailing of tax bill. If the bill is not paid within the 30 days, interest will be charged at the rate of 18% per annum. Any bill not paid is also subject to the same proceedings as outlined in Tax Lien and Tax Deed Process.

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Tax Collector - How Can I Pay My Bill?

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1. So Where Do I Begin?

Review/pay property taxes online.

2. How Can I Pay My Tax Bill?

• Online payments can be made by credit/debit card or electronic check online. There is a 2.95% convenience fee for credit/debit cards with a $1.95 minimum charge and $0.95 for electronic checks. The fee will be disclosed prior to your authorization to finalize the transaction.
• Payments can be mailed to P.O. Box 152, Moultonborough, NH 03254.
• Payments can be placed in the overnight box to the left of the front entry doors at the Municipal Building. Please deposit checks or money orders only - no cash.
• Payments can be made in person at the Tax Collector's Office, 6 Holland Street, Moultonborough, NH. Office hours are Monday through Friday 9 am to 4 pm. We do not accept credit/debit card payments over the counter or over the telephone.

3. How Do I Sign Up for Paperless Billing?

When you pay online, prior to submitting the shopping cart for payment, it will ask if you wish to opt-in to receive notice of future tax bill invoices electronically rather than by mail and prompt you to enter a valid email address. An email will be sent to the email address provided to verify that the email address is valid and to confirm you indeed wish to opt-in for future Paperless Notification. You will be enrolled in Paperless Notification for the parcel(s) selected only after you select the Confirm link in the confirmation email. The Tax Collector will then mail you a Paperless Billing Request and Agreement form for your completion, signature and return.

If you prefer not to pay online, you may contact the Tax Collector's Office by email, mail, telephone or in person and request the Paperless Billing Request and Agreement form (PDF) for completion, signature and return.

4. What If I Didn’t Get a Tax Bill?

Tax bills are sent to the last known address of the owner(s). If you have moved, it is your responsibility to inform the Assessing Office of the change. If you have purchased your property recently, the Assessing Office may not have received a copy of the recorded deed from the Carroll County Registry of Deeds informing them of the change in ownership. It is your responsibility as the new owner(s) to make sure all taxes are paid.

Change of Address Form

5. How Often and When Will I Receive a Bill?

Taxes are billed semi-annually. The first issue property tax billed amounts are an estimate only and is due on or after July 1st. It is usually mailed the middle to end of May. The estimated first bill is computed by taking the prior year's assessed valuation times one-half of the previous year's tax rate. If the Assessors determine that an individual's property has physically changed in valuation, they may use the current year's assessed value times one-half of the previous year's tax rate to compute the partial payment. Usually in late October or early November, the NH Department of Revenue calculates the tax rate. The second and final issue property tax bill is equal to the difference between the total amount of the annual tax as determined by DRA and the first issue bill. The second and final property tax bill is usually mailed by the end of November.

6. Is There a Penalty for Paying My Taxes After the Due Date?

Yes! As required by NH State Law (RSA 76:13), interest is charged at a rate of 8% per annum after the due date stated on the tax bill. Previous year’s property taxes that remain unpaid become subject to the Tax Lien Process and are subject to costs and fees for notice and execution of the tax lien pursuant to NH RSA 80. Upon execution of the lien, interest accrues at a rate of 14% per annum.

7. Can My Tax Information Be Suppressed?

Yes! To have your billing data suppressed from the Moultonborough, NH Online Tax Kiosk you must complete the Suppression Request form (PDF). You may the form in the Tax Collector’s Office or by calling, emailing, or mailing your request. This Suppression Request must be in writing and submitted in person, by fax, by mail or email. The request form must be signed by all property owners, all Trustees if a Trust, or all authorized corporate officers if a corporation. Once the completed, fully signed Request form is received and verified by the Tax Collector’s Office personnel, the data will be suppressed. Please understand that all of your billing data remains a public record and is available at the Tax Collector’s Office and can be obtained either in person, by telephone, fax, email or mail.

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Town Clerk

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1. What do I need to register to vote?

In order to participate in local or state elections and meetings, you must be registered to vote. You may register to vote at the Town Clerk's Office or at the polls on an election (not meeting) day. You must be 18 years of age, a U.S. citizen, and domiciled in the Town. To register to vote, you must present proof of age, I.D., domicile and citizenship.

If you are unable to produce documents for ID, domicile or citizenship, you may fill out and sign an affidavit for each. A signed affidavit for ID or citizenship satisfied the proof requirement for these voter qualification categories.

Absentee Ballot Information

New Hampshire law requires that you vote in person at the polling place for your town or ward unless you:

• Plan to be absent on the day of the election from the city, town, or unincorporated place in which you are registered to vote.
• Cannot appear in public on election day because of observance of a religious commitment.
• Are unable to vote in person due to a disability.
• Cannot appear at any time during polling hours at your polling place because an employment obligation requires you to remain physically at work or to be in transit to or from work from the time the polls open until after the time the polls close.

If you qualify for one of the items above and need an absentee ballot, you may download and print an absentee ballot request form.

Requests should be mailed to:
Town Clerk
Attention: Absentee Ballots
P.O. Box 15
Moultonborough, NH 03254

Absentee ballots can now be requested and may be issued to qualified persons until as late as 5 pm on the day before the election.

If requesting or returning an absentee ballot through the mail, please allow sufficient time for mailing. Absentee ballots must be returned either in person by the voter or through the mail. In-person returns can be accepted up until 5 pm the day before the election and mail returns can be accepted up to and including election day.

2. Do you take credit cards?

Yes, we except cash, check or credit card.

3. I just moved in from out-of-state/town. Could you tell me how to register my car?

If you are a new resident to the state you must obtain a New Hampshire Drivers' license and Automobile Registration (plates) within 60 days of moving into the State. (NH RSA 261:45 and NH RSA 263:35)

You will begin the registration process at the Town Clerk's office. It is required that you bring in proof of identification (driver's license) and two proofs of residency such as a piece of post-marked mail, current utility bill, closing statement on a purchased home, payroll check, etc. You will also need to bring your out-of-state title to the Town Clerk's office where your New Hampshire title application and registration forms will be prepared. At the Town Clerk's office, you will pay a motor vehicle permit fee based on the original price of the vehicle. A state registration fee based on the weight of the vehicle will be paid, at which time you will receive your plates.

There are two exceptions to the above procedure:

• If your title is being held by a lienholder, bring your current registration to the Town Clerk's office along with the current mileage of the vehicle and the exact name and address of the lienholder and seller. A title application will be prepared by the Town Clerk's office, which you will forward to the New Hampshire Title Bureau. The Title Bureau will swap a New Hampshire Title for the foreign state title with your lienholder. You will not be able to register your vehicle until you receive a letter from the Title Bureau informing you that the title swap has occurred. An exception to this transaction is made when your current registration and/or your automobile insurance will expire within 20 days of the day you come into the office. A sixty-day registration can be issued in this circumstance, giving the State of New Hampshire time to obtain the foreign title from your lienholder.
• Vehicles from year 2000 and newer are titled in New Hampshire: therefore, if you are a new resident to the state, you will need to bring the out-of-state title OR the current registration along with a completed Verification of Vehicle ID Number Form 19A (available online or at the Town Clerk's office) to obtain a New Hampshire registration. If you are moving from another New Hampshire town, you will need a copy of the previous NH registration (current or expired) the title (or copy) OR a completed Verification of Vehicle ID Number Form 19A (available online or at the Town Clerk's office).

4. What do I need to register my dog?

View the Dog License information page.

5. What do I need to obtain a marriage license?

View the marriage license information page.

6. Do I obtain a birth certificate/death certificate from your office?

View the Vital Records information page.

7. Can I obtain my Divorce Record from your office?

View the Vital Records information page.

8. Can I get my driver’s license at your office?

No, this is done with the state, not the town. Call the Licensing Division in Concord at 271-2371 or go to their website.

9. What are your office hours?

• Monday through Friday: 9 am to noon, 1 pm to 4 pm.
• Closed: noon to 1 pm.

10. Do I need to get a license for my cat?

No, only dogs at this time.

11. What happens if I don't license my dog?

Failure to license your dog is a violation of State law. Owners who fail to register their dog by May 1st will be subject to fines and a court summons.

Late charges are assessed at $1 per month, per dog. Civil forfeiture fines will also be assessed in the amount of $25 per dog, which will be payable within 15 days of receipt of the notice of failure to register. Failure to pay late charges and civil forfeiture fees within the 15-day period will result in a summons to appear in court.

12. What do I do if I no longer own my dog?

Contact the Town Clerk's office at 476-2347 or email Barbara Wakefield and we will update your record so that you do not receive any further notices.

Other Important Dog Information

Dogs in Moultonborough are required by law to be restrained at all times. The Animal Control Officer will pick up unrestrained dogs and their owner may receive a fine and summons to Carroll County District Court.

13. How do I obtain a copy of a vital event?

The Town Clerk is responsible for the recording of all vital events that occur in the Town. Vital events include marriages, divorces, civil unions, dissolution of civil unions, deaths, and births.

Per New Hampshire state law, vital records are considered closed records and are only accessible to immediate family members.

Copies of vital record events for births dating 1982, marriages dating 1989, and deaths dating from 1990 to the present are available at the Town Clerk's office, regardless of where in the State of NH the event took place. Copies of vital records for events occurring prior to these dates must be obtained through the NH clerk's office where the event took place.

Copies of vital record events for divorces from 1990 and civil union dissolutions dating from 2008 to within six months from the present search date are available at the Town Clerk's office, regardless of where in the State of NH the event took place. Copies of these records prior to these dates can be obtained at the court where the event took place.

Fees

Certified copy fees are $15 for the first copy of the record and $10 for each additional copy requested at the same time. Checks are payable to the Town of Moultonborough.

A fee of $15 is collected even if the requested record is not on file with this office.

Positive identification must be shown in order to obtain copies of vital records. Please be prepared to present ID when making requests in person. If sending a request through the mail, a copy of your ID must be sent with the request.

For more information about New Hampshire's Vital records program please visit the NH Secretary of State's Vital Records Division.

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Transfer Station

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1. How do you purchase a Transfer Station / Beach Permit by mail?

Learn how to purchase a Transfer Station / Beach Permit by mail.

2. When is Household Hazardous Waste Day?

Moultonborough's Household Hazardous Waste Day is always the first Saturday in August, 8:30 am to Noon at the Moultonborough Highway Garage located at 68 Highway Garage Road.

See the Lakes Region Planning Commission for more information.

3. What can be recycled?

Follow the signs and place in proper locations. If you need assistance, please ask.

The following items are received in separate areas:

• Household Trash and Single Stream Recycle
  • Co-mingle: Aluminum cans, steel cans, glass jars, glass bottles
  • Plastic food containers and bottles Number 1 through Number 7 plastics
    • No ridged plastics (5 gallon buckets and kids' toys)
• Newspapers, magazines and standard cardboard - (must be flattened) must be deposited with single-stream recycle.
• Household Garbage - Deposit food, food containers, paper incidental to food consumption and wrapping paper in household trash.

All items other than those listed above have specified areas for deposit and may have a fee connected to them - please ask the attendants for assistance regarding location and charges.

4. What is Hazardous Waste?

From the House

• Arts and craft supplies
• Drain cleaner
• Dry-cleaning fluids
• Epoxies and resins
• Floor cleaner and polish
• Metal polish
• Oven cleaner
• Photo chemicals
• Roofing tar
• Spot remover
• Unbroken fluorescent bulbs

From the Yard & Garden

• Cesspool cleaner
• Coal tar-based driveway sealer
• Muriatic acid
• Pesticides (1-gallon containers or smaller)
• Herbicides and weed killers
• Pool chemicals
• Rust preventative

From the Garage

• Radiator cleaners
• Car wax and polish
• Carburetor cleaners and degreasers
• Gasoline and Diesel fuel
• Mixed motor oil

From the Workbench

• Paint stripper
• Paint thinner and solvents
• Oil-based paint
• Spray paint
• Stains and varnishes
• Wood preservative sealants

Reminder: Latex paint is not a hazardous product.